Shipping policy
Shipping Policy
Processing Times
Each piece of artwork is carefully prepared before shipment. Please allow 3–7 business days for order processing unless otherwise stated on the product page.
For original artwork, commissioned pieces, or made-to-order items, processing times may vary. Estimated completion and shipping timelines will be communicated by us at the time of purchase.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, and selected shipping method.
Any applicable taxes, customs duties, or import fees for international orders are the responsibility of the customer.
Domestic Shipping
Domestic orders are typically delivered within 2–7 business days after dispatch, depending on the shipping destination and carrier.
International Shipping
International delivery times generally range from 7–21 business days, though customs processing and local postal services may occasionally cause delays beyond these estimates.
Customers are responsible for ensuring that imported artwork complies with local regulations.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (when available).
Packaging
Artwork is packaged with great care using protective materials to help ensure it arrives safely. Framed pieces and larger works may require custom packaging.
Damaged or Lost Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.
If your package appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate and assist in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to incorrectly entered addresses.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges to resend the package.
Shipping Delays
While every effort is made to ship orders promptly, delivery times are estimates and cannot be guaranteed. Delays caused by weather, customs, carrier disruptions, or other circumstances beyond our control are not the responsibility of the artist.
Questions
If you have any questions about shipping, your order, or delivery estimates, please contact us through the contact form on this website or by email. We're happy to help.